Overview
ZENOA AI LABS LLP (“ZENOA”, “we”, “us”) operates the corporate website at zenoaai.com. This policy describes how personal information may be collected and used when you browse our website or send an enquiry. This corporate website policy does not cover the separate LeadNile application; a product-specific policy will be provided when applicable.
Information you provide
When you use the Contact Us form, we may receive your name, email address, company name, enquiry category and message. Please do not include passwords, financial details, sensitive personal data or confidential customer information in an enquiry.
How we use information
We use enquiry information to respond to your request, discuss our services or products, maintain appropriate business correspondence and protect the website against misuse. We do not treat a general enquiry as consent to receive unrelated promotional communications.
Form submission provider
Our enquiry form currently uses Formspree, a third-party form processing service. Information submitted through the form is transmitted to Formspree for processing and delivery to our designated inbox. Formspree may process information under its own privacy terms and infrastructure arrangements. Please review the provider’s published privacy information before submitting the form.
Technical information and cookies
Like most websites, hosting providers may process technical data such as IP address, browser information and access logs to deliver and secure the site. Whether analytics, optional cookies or additional tracking tools are used depends on the final deployed website configuration. See our Cookie Policy for details.
Sharing and retention
Enquiry information may be accessible to authorized ZENOA personnel and the service providers necessary to operate the website and handle enquiries. We intend to keep information only as long as reasonably needed for the enquiry, business records and applicable legal obligations. Specific retention periods and hosting locations must be confirmed before publication.
Your requests and contact
You may contact ZENOA through our Contact Us page to request information about personal data submitted through the website or ask for correction or deletion, subject to applicable law and legitimate retention requirements.
Changes to this policy
We may update this policy as our website, vendors or legal obligations change. The version posted here will indicate its effective date once finalized.